We’re hiring a Field Implementation Manager at Numa . We build software used by dealerships to make sure customer calls and messages don’t fall through the cracks and to help service and sales teams stay responsive.

This is a very hands-on, in-store role . You’ll be traveling to dealerships across the U.S. and Canada , helping launch the system, training teams, and making sure the software is tailored towards the specific customer workflows.

What You’d Be Doing

Going onsite for dealership go-lives

Training service advisors, managers, BDC teams, and leadership

Helping stores set the technology based on how they actually operate

Troubleshooting issues on the spot and getting teams comfortable using the system

Document key notes and outcomes post-launch for a seamless transition to our Performance Architect team

Who this is a good fit for:





You’ve done live technology implementation or rolled out technology vendor inside dealerships

You’re comfortable on the service drive or in the office talking with managers

You don’t mind travel and being on your feet in busy stores

You’re good at explaining tech to people with very different comfort levels

Nice to have (not required):

Phone system knowledge (call routing, VoIP, SIP)

Compensation & Benefits:

Competitive compensation package, including equity

Flexible PTO

Health, dental, and vision perks.

401(k) plan

Career growth opportunities in a fast-growing, innovative company.

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📌 Field Implementation Manager (Automotive Dealership Tech | Heavy Travel) (British Columbia)
🏢 DealerRefresh
📍 British Columbia