Customer Service/inside Sales Representative Uxbridge

Customer Service/inside Sales Representative Uxbridge

18 Aug
|
Optimum HR Solutions
|
Uxbridge

18 Aug

Optimum HR Solutions

Uxbridge

Inside Sales Representative

Reports To: Customer Service Manager

Employment Type: Full-Time, 8am-5pm

Location: Head Office, Uxbridge

About Us:

We are a Canadian owned, Canadian run company who design, develop, and manufacture our own apparel & accessories, bringing to the market unique, one-of-a-kind products.

What we’re looking for:

As an Inside Sales Rep, you will be responsible for a specific territory within Canada representing multiple brands on both inbound and outbound calls. Daily tasks include entering orders, answering inquiries and follow up, as well as generating sales by making outbound calls to our existing customer base.

This role is in Uxbridge, Ontario and will involve both in-office responsibilities as well as road trips twice per year, based on our season product launches and COVID protocols. If you are someone who enjoys and thrives in sales and is geared to achieve, we want to meet you!

Responsibilities

The responsibilities would include, but not limited to:
Handling customer service inquiries and problem solving by providing solutions to customers
Identifying and understanding customer needs to recommend appropriate products and upsells
Order entry and processing into sales software, following up on orders and requests




Keeping detailed notes of inbound and outbound calls for future follow up
Providing details to other departments with regards to sales and marketing initiatives and new product ideas
Perform other duties as required

Skills, Knowledge, Qualifications & Experience
Excellent Microsoft Office skills, especially Excel
Solid sales skills
Excel working as part of a team and individually
Exceptional communication skills, both oral and written
Confident email and phone etiquette with strong command of the English language
Solid organizational skills
Effective time management and multi-tasking abilities
Must be legally eligible to work in Ontario

Other :

We are committed to an inclusive, barrier-free work setting and recruitment and selection processes. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process.

We thank all applicants for considering a career with us; however, only those selected for an interview will be contacted.

OHRS1

Job Type: Full-time

Pay: $45,000.00-$55,000.00 per year

Benefits:
Extended health care
On-site parking

Experience:
Inside sales: 2 years (preferred)

Language:
French (preferred)

Work Location: In person

📌 Customer Service/inside Sales Representative Uxbridge
🏢 Optimum HR Solutions
📍 Uxbridge

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