Client Experience Coordinator Role in Collision Repair (Alberta)

Client Experience Coordinator Role in Collision Repair (Alberta)

18 Aug
|
McBride Career Group
|
Alberta

18 Aug

McBride Career Group

Alberta

Join MK Auto Group as a Client Experience Coordinator and be the driving force behind exceptional customer service in collision repair. Your mission will be to create a seamless experience for clients in a fast-paced environment.

In this role, you will act as the primary liaison for customers, guiding them through their repair journey with warmth and professionalism. Your organizational and multitasking skills will be essential during appointment scheduling and in managing repair bookings. By providing updates and coordinating across teams, you ensure every client receives the attention and care they deserve.

Key Responsibilities:
• Professionally greet customers and provide initial support
• Schedule and manage repair appointments




• Communicate clearly with estimators and technicians
• Update clients on repair statuses regularly
• Maintain clean and welcoming office setting

Requirements:
• Prior experience in customer service or an administrative role
• Excellent interpersonal and communication skills
• Strong multitasking abilities
• Familiarity with Microsoft Office applications
• Clean driving record and valid license required

Play a key role in enhancing customer relationships and satisfaction at MK Auto Group.
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📌 Client Experience Coordinator Role in Collision Repair (Alberta)
🏢 McBride Career Group
📍 Alberta

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