Shape the future of luxury retail as the Store Director for European Boutique at Sherway Gardens, Toronto. Guide an engaged team to deliver premier customer service and reach ambitious sales targets.

As Store Director, your leadership will drive daily operations and strategic goals, supported by the Regional Director and VP Retail. You’ll be responsible for cultivating a client-first atmosphere while promoting a high-performance sales culture. This role emphasizes teamwork and continuous staff development.

Key Responsibilities:
• Lead coaching and training for a dedicated store team
• Develop impactful customer relationships
• Ensure high standards in client service delivery
• Consistently achieve and surpass sales targets




• Manage store operations and community outreach

Requirements:
• 10+ years of retail sales experience required
• Experience in luxury retail or jewelry preferred
• Excellent interpersonal and communication skills
• Bachelor’s in Operations Management, Business, or Marketing
• Proven ability in customer service and sales orientation

Take on a transformative role at European Boutique, focusing on team success and exceptional client interactions.
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📌 Director of Store Operations - Luxury Retail (Ontario)
🏢 Birks Group
📍 Ontario