Step into a leadership position with White Cap as a Collections Team Lead, focusing on overseeing collection functions and mentoring junior staff. Engage with customers while resolving billing concerns.

As Collections Team Lead, you'll administer key aspects of the collections process, provide guidance to team members, and resolve complex billing issues. Your role is crucial for maintaining trust and efficiency within the team, requiring analytical and leadership skills.

Key Responsibilities:
• Discuss overdue payments with customers
• Track credit information and maintain accurate records
• Assess credit sources and monitor accounts
• Document credit risks and ensure compliance
• Present adjustments and write-offs to management

Requirements:
• 7+ years of relevant experience needed
• 5+ years in credit and collections preferred
• Supervisory background is beneficial
• Understanding of accounting principles required
• Technical certification or associate degree may be needed

Lead your team effectively while fostering a culture of accountability and support at White Cap.
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📌 Collections Team Lead at White Cap (British Columbia)
🏢 White Cap Canada
📍 British Columbia