Join iA as an Administration Analyst, specializing in Special Markets. Contribute to operations management and ensure service excellence while working in a hybrid environment.

In this role, you will focus on the administration and analysis of applications, providing support for customer service and operational activities. You will coordinate efforts with team members while managing documents and correspondence with applicants and third-party administrators. Your precision in executing bill runs and ability to identify improvement opportunities are pivotal to our mission.

Key Responsibilities:
• Process applications aligned with service level agreements
• Analyze applications and facilitate follow-up actions
• Handle operational correspondence with vendors




• Support customer service with administrative tasks
• Execute individual and divisional bill runs accurately

Requirements:
• Proven analytical and critical thinking skills
• Experience in administration or related fields
• Strong ability to manage diverse priorities
• Effective communication skills with stakeholders
• High accuracy and attention to detail

This is your chance to thrive in a caring work workplace focused on both personal and professional growth.
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📌 Operational Excellence Administration Analyst (British Columbia)
🏢 iA Financial Group
📍 British Columbia