Join MRG Live as a Ticketing Specialist, where you will drive ticketing excellence across various events and venues. Focus on customer satisfaction while managing a diverse array of ticketing operations.
In the role of Ticketing Specialist, you will report directly to the Ticketing Manager and ensure a well-managed ticketing process. You will collaborate closely with the AdmitONE team to facilitate event preparations, address special ticket requests, and conduct inventory management. Your role will emphasize the importance of accuracy and customer service in a fast-paced environment.
Key Responsibilities:
• Manage ticketing activities with a customer-first approach
• Process VIP, guest, and special ticket requests
• Conduct quality control on ticket programming
• Track daily ticket counts and sales
• Support Box Office operations on show days
Requirements:
• Experience in ticketing is highly valued
• Excellent communication skills, written and verbal
• Solid attention to detail and accuracy
• Capability to work in a team-oriented environment
• Project management skills to handle multiple tasks
Utilize your ticketing knowledge to enhance MRG Live’s remarkable events and performances.
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