Join L’Équipeur as an Assistant Manager focused on elevating customer service. Lead your team in meeting service model standards and enhance the eCommerce experience for our clients.

This role demands a proactive leader to coordinate daily operations, coaching, and team productivity. You will ensure the store meets customer needs while managing inventory processes and adhering to operational guidelines. Your leadership will significantly influence the team's morale and service quality.

Key Responsibilities:
• Lead and train team members on service delivery standards
• Oversee eCommerce order processing and store operations
• Facilitate effective cash management practices
• Implement shipping and receiving procedures
• Conduct daily start-up meetings to communicate plans

Requirements:
• 3-5 years of experience in retail management
• Excellent communication and organizational skills
• Proven ability to foster team motivation
• Robust ability to adhere to operational policies
• Basic computer skills for daily tasks

Drive exceptional customer service and operational effectiveness at L’Équipeur while mentoring a dedicated team.
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📌 Customer Service Manager Role (Quebec City)
🏢 Atmosphere
📍 Quebec City