Join goeasy as the Director of Performance Strategy in Collections, where you'll influence key business outcomes. This role combines strategic leadership with a focus on customer success.

In this strategic position at goeasy, you will be responsible for elevating the Collections function through creative thinking and data analysis. We are looking for a highly analytical leader with a strong operational background to redefine customer interactions and optimize collections processes. Your insights will empower the business to achieve new heights.

Key Responsibilities:
• Lead and define the Collections performance strategy
• Identify and act on customer and portfolio performance enhancement
• Drive business initiatives across multiple operational areas




• Utilize data for informed decision-making and strategy development
• Foster team performance and leadership development

Requirements:
• 8-15 years in Collections, Operations, or Financial Services
• Exceptional analytical and problem-solving skills
• Experience in leading transformational business changes
• Ability to implement strategies aligning with business aims
• Knowledge in managing third-party Collections partnerships beneficial

Champion innovative Collections strategies while driving performance and customer satisfaction at goeasy.
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📌 Director of Performance Strategy at goeasy (Ontario)
🏢 goeasy
📍 Ontario