Enhance patient care as a Caseworker with Cencora, managing cases and providing critical telephone support. This full time role emphasizes case management, compliance monitoring, and effective communication.

As a Caseworker, your primary responsibility will be managing assigned projects and adhering to company protocols. You'll deliver telephone support to patients and healthcare professionals, focusing on funding and access issues. Your expertise in the pharmaceutical industry will play a vital role in implementing market research initiatives and maintaining thorough documentation.

Key Responsibilities:
• Manage assigned cases and projects effectively
• Provide telephone support to patients and healthcare professionals




• Implement case-management protocols for compliance monitoring
• Conduct market research initiatives with relevant stakeholders
• Document all activities in program-specific databases

Requirements:
• Completion of a two-year associate's degree or equivalent experience
• Minimum of one year in customer service roles
• Robust attention to detail and problem-solving skills
• Bilingual in French and English is an asset
• Proficient in Word, Excel, and Outlook

Utilize your pharmaceutical insight and organizational skills to support patient care at Cencora.
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📌 Caseworker For Cencora Pharmaceuticals Manitoba
🏢 World Courier
📍 Manitoba