Join IBM as a Technical Solution Architect focused on Microsoft Dynamics 365 Customer Engagement. Lead transformative CRM projects and enhance client interactions through creative solutions.

This role requires an experienced architect dedicated to overseeing Dynamics 365 CRM implementations. You will engage in presales discussions, manage solution design, and guarantee on-time project delivery. Collaborating with cross-functional teams, you will ensure that the technical architecture aligns with business objectives and industry standards.

Key Responsibilities:
• Design scalable architectures for Dynamics 365 CRM solutions
• Lead presales activities, including technical presentations
• Translate complex business requirements into technical solutions




• Create integration strategies using Azure services
• Guide development teams to ensure project quality

Requirements:
• Expertise in Dynamics 365 Customer Engagement solutions
• Proven experience as a Technical Architect in CRM environments
• Strong background in C#, .NET, and JavaScript
• Knowledge of system integration frameworks
• Ability to mentor global delivery teams

Leverage your technical skills to transform client CRM strategies at IBM and create lasting impacts.
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📌 Technical Architect for Dynamics 365 CE (Ontario)
🏢 IBM
📍 Ontario