Elevate customer success in Canada with Motive as the Director of Success and Account Management. Focus on maximizing revenue and client satisfaction while leading a high-performing team.

This strategic position involves overseeing account management efforts across a rapidly expanding customer base in Canada. You will leverage your extensive knowledge of sales and customer success to guide Account Managers in strengthening client relationships and increasing revenue. Collaboration with key internal teams is essential to streamline operations and enhance client experiences.

Key Responsibilities:
• Lead a successful Enterprise Account Management team across Canada
• Drive retention and identify expansion opportunities within accounts
• Strategize on demonstrating business value to enterprise customers




• Recruit and mentor top talent to enhance team performance
• Collaborate with Sales, Product, and Customer Support teams

Requirements:
• 10+ years in SaaS or revenue-focused account leadership
• 4+ years managing customer success and account management teams
• Proven success in expanding revenue within complex customer segments
• Proficient in Salesforce and sales analytics metrics
• Excellent communicator with a robust ability to influence stakeholders

Maximize the potential of client relationships and team success at Motive.
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📌 Director, Success & Account Management at Motive (Ontario)
🏢 Motive
📍 Ontario