Elevate ServiceNow implementations at BC Hydro as a Technical Lead specializing in ITSM, ITOM, CMDB, and SecOps. This leadership role demands extensive platform expertise and project management skills.

You will be at the forefront of managing technical delivery and application support for the BC Hydro Technology tower. Key tasks include translating business requirements into actionable technical designs and ensuring best practices in ServiceNow configurations and integration. Collaboration with various stakeholders is essential for successful project execution.

Key Responsibilities:
• Manage ServiceNow technical delivery and platform enhancement
• Translate service requests and incidents into solutions
• Oversee CMDB governance and data quality initiatives




• Lead ITOM implementation projects for operational visibility
• Conduct troubleshooting and ensure seamless integrations

Requirements:
• 10-15 years of relevant IT experience
• Expertise in ServiceNow platform, including scripting and configuration
• Solid leadership skills in managing technical teams
• Experience with ITSM and SecOps processes
• Ability to work with diverse technical and vendor teams

Drive ServiceNow solutions and empower BC Hydro to maximize its platform capabilities.
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📌 ServiceNow Technical Lead at BC Hydro (British Columbia)
🏢 Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
📍 British Columbia