Join Manitoulin Transport as an Operations Manager overseeing vendor performance in the Greater Toronto Area. Focus on strategic contract management and enhance operational efficacy within our Mississauga terminal.
The role demands a seasoned leader with expertise in third-party management, driving continuous improvement, and ensuring adherence to SLAs and KPIs. You will leverage your analytical skills to provide insight on operational metrics and collaborate with the contractor to resolve service challenges. This position includes a unique opportunity to learn from the current manager before their retirement.
Key Responsibilities:
• Monitor contractor compliance with service standards
• Evaluate facility performance and financial outcomes
• Facilitate continuous improvement partnerships with vendors
• Manage relationships to resolve service issues effectively
• Enforce compliance with contractual and legal requirements
Requirements:
• Experience in managing 3PL relationships and vendor contracts
• Robust analytical abilities to assess operational success
• Proven skills in negotiation and influence
• Exceptional communication and relationship management
• Strong focus on problem-solving and operational improvement
Shape the future of operations in GTA while ensuring high standards of service and efficiency.
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📌 Operations Manager with Vendor Oversight - GTA (Ontario)
🏢 Manitoulin Transport
📍 Ontario
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