Assist in leading General Merchandise and Fashion Associates and department processes in partnership with the General Merchandise and Fashion Assistant Manager

Provide excellent customer service by greeting customers, promoting products/services, locating merchandise, assisting with purchase decisions, and resolving or referring concerns

Provide direction and coordinate task completion according to priorities from management

Assess department presentation and appearance, identify deficiencies, and execute merchandising display changes

Delegate, assist with, and follow up on daily Customer Availability Process tasks

Support scheduling as needed

Assign Associates to support coverage and availability tasks throughout the store

Participate in training and development of General Merchandise and Fashion Associates and provide feedback

Maintain a protected, clean, hazard-free workplace by following company policies, completing safety sweep logs, and securing displays and fixtures

Requirements

Age 16 or older





Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Check Resume Score

Core Competencies
Demonstrates strong leadership in managing General Merchandise and Fashion Associates while ensuring excellent customer service and effective merchandising practices. Capable of training and developing team members while maintaining a protected and organized store environment.

Highest-signal resume keywords

Customer Service

Team Leadership

Merchandising Display Management

Training and Development

Task Delegation

ATS Optimization Keywords
Soft Skills

Communication

Problem Solving

Organizational Skills

Industry Keywords

General Merchandise

Fashion Associates

Customer Availability Process

Safety Compliance

Store Operations
J-18808-Ljbffr

📌 Gm Lead Department Manager Quebec City
🏢 Jobtailor
📍 Quebec City