Become an Operations Supervisor with The Brick and lead your team to achieve excellence in customer service. This role emphasizes teamwork and operational management.

The Brick is looking for a motivated Operations Supervisor committed to improving customer satisfaction and team performance. You’ll use your leadership abilities to coach and develop staff, handle complex service issues, and ensure operational compliance. Your expertise will directly contribute to the store’s success and customer loyalty.

Key Responsibilities:
• Maintain high standards for merchandising and service
• Recruit and mentor team members through effective performance appraisals
• Address and resolve complex customer issues




• Promote collaboration and team spirit
• Monitor and manage store inventory accuracy

Requirements:
• High school diploma or equivalent; further education is beneficial
• 2+ years of experience in customer service or sales
• Retail supervisory experience preferred
• Outstanding communication and problem-solving abilities
• Availability to work versatile schedules, including evenings

Lead your team to deliver exceptional service as part of The Brick’s dynamic retail family.
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📌 Team-Oriented Operations Supervisor Needed (Alberta)
🏢 The Brick
📍 Alberta