Join NFI as a Distribution Customer Service Representative, where you will enhance customer relations by promptly addressing inquiries and processing orders. Your expertise will ensure high-quality service and satisfaction.

This role involves direct interaction with customers, processing orders, and managing complaints with professionalism and efficiency. You will play a key role in generating stock reports and ensuring accurate invoicing for all accounts, while also coordinating urgent shipping requests. Delivering excellent service is essential in maintaining our strong client relationships.

Key Responsibilities:
• Handle inquiries and complaints in a courteous manner
• Input and process all customer orders and work requests




• Check product availability through stock reports
• Maintain accurate shipping and invoicing records
• Communicate customer feedback to management for improvement

Requirements:
• High school diploma or equivalent required
• Strong knowledge of MS Office applications
• Excellent verbal and written communication skills
• Must work flexible schedule, including weekends and holidays
• Familiarity with shipping software systems

Your commitment to customer service will be vital in ensuring the success of NFI’s operations.
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📌 NFI Distribution Customer Service Role (British Columbia)
🏢 NFI
📍 British Columbia