Join the City of Niagara Falls as a part time Service Advisor, where your customer service expertise will shine. Your role involves providing comprehensive support and promptly addressing various customer needs.

This position is essential for ensuring customer satisfaction through a centralized service approach. As a Service Advisor, your ability to resolve inquiries and process transactions will directly impact the community. You will engage with customers through call centers and front counters, making their experience seamless and efficient.

Key Responsibilities:
• Answer customer inquiries with accurate information
• Direct complex inquiries to the appropriate departments
• Process payments and maintain financial transactions




• Facilitate program registrations and form processing
• Handle emergency services and maintain clear communication

Requirements:
• Post-secondary diploma in a relevant field
• Two years of related customer service experience
• Familiarity with municipal software applications
• Experience in Call Centre and CRM tools
• Excellent organizational and time management skills

Use your skills to contribute positively at the City of Niagara Falls while engaging with the community.
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📌 Part-Time Service Advisor at Niagara Falls (Ontario)
🏢 Corporation of the City of Niagara Falls
📍 Ontario