Join GDI Ainsworth as a Dispatcher, the first point of contact for our customers. Utilize your technical skills to troubleshoot and effectively manage service schedules.

In this role, you will facilitate communication between customers and field technicians by efficiently scheduling service work, recording detailed outcomes, and ensuring all requests are addressed. Your expertise will play a crucial part in improving our service delivery and customer satisfaction. A background in customer service and dispatch operations will enhance your effectiveness.

Key Responsibilities:
• Log service calls and requests accurately
• Prioritize and schedule technician work orders
• Coordinate service completion with customers
• Monitor and update service requests in customer portals
• Manage technician payroll and administrative tasks

Requirements:
• Experience as a Dispatcher is an asset
• Familiarity with national accounts is preferred
• Proficiency in data entry and MS Office
• Solid communication and interpersonal skills
• Ability to prioritize tasks effectively

Support our mission to excel in service delivery at GDI Ainsworth.
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📌 Dispatcher Role at GDI Ainsworth (Alberta)
🏢 Ainsworth
📍 Alberta