Join serviceQ as a Warranty Representative in Edmonton, AB, focusing on delivering exceptional customer service during warranty claims. Assist homeowners by managing necessary repairs and coordinating actions effectively.
As part of the warranty team, you will play a crucial role in maintaining quality service and positive relationships with homeowners. You'll address concerns, document issues, and liaise with trades to ensure effective resolutions and adherence to timelines and budgets.
Key Responsibilities:
• Evaluate homeowner concerns and coordinate solutions
• Maintain communication with trades and suppliers about repairs
• Document issues and resolutions comprehensively
• Ensure compliance with service quality and legislative standards
• Prepare warranty orders and handle back-charges
Requirements:
• Minimum 3 years in the construction field
• High School Diploma or equivalent required
• Excellent communication and client management skills
• Valid driver’s license with access to a vehicle
• Proficiency in Microsoft Office and relevant software
Bring your customer service expertise to serviceQ and help homeowners with their warranty needs.
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📌 ServiceQ Warranty Representative Role (Alberta)
🏢 Qualico Developments West
📍 Alberta
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