Role: Property Administrator - London, ON Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.
About The Position The Property Administrator provides administrative and operational support to the Property Manager and in office teams. This role ensures the efficient day to day administration of property operations, including resident relations, financial coordination, and compliance with Ontario regulations. This role will operate out of London, ON.
Key Responsibilities Administrative & Operational Support Assist Property Managers with daily operations of portfolio
Maintain accurate property, resident and lease records
Prepare correspondence, notices and reports (e.g. rent increases, N-forms where applicable)
Coordinate service requests and track completion with maintenance staff and vendors
Manage office filing systems
Resident Services Respond to resident inquiries via phone, email, and in-person
Assist with resident onboarding, move-ins, and move-outs




Support preparation and delivery of lease agreements and renewals
Handle service requests and escalate issues as needed
Maintain positive resident relationships and customer service standards
Financial Administration Assist with rent collection tracking and arrears reporting
Prepare monthly financial reports and expense summaries
Obtain quotes and issue purchase orders
Compliance & Regulatory Support Ensure compliance with Ontario regulations including Residential Tenancies Act (RTA), Health & Safety standards, Privacy legislation
Vendor Coordination Liaise with contractors and service providers
Coordinate scheduling of maintenance and inspections
Maintain vendor records, contracts and insurance documentation
Qualifications Diploma or degree in Business Administration, Property Management, or related field
1-3 years of experience in property management or administrative support
Experience with Yardi is an asset
Solid organizational and multitasking abilities
Excellent written and verbal communication skills
Customer-service oriented with strong interpersonal skills
High attention to detail and accuracy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to work independently and in a team environment

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📌 Property Administrator (London, ON) (Ontario)
🏢 Medallion
📍 Ontario