Elevate customer experience with Airbus Helicopters Canada as a temporary Customer Support Representative in Fort Erie, Ontario. Focus on after sales support, service requests, and warranty claims management.

As a key member of the support team, you'll directly engage with customers regarding repair services, order management, and warranty claims. You will prepare detailed reports for performance metrics, track component movements, and ensure timely service delivery. Your proactive approach will facilitate effective communication with customers and internal departments.

Key Responsibilities:
• Handle customer communications regarding repair and sales orders
• Prepare RMAs and invoices for services rendered
• Monitor and report on warranty claims effectively




• Provide timely updates to customers about their orders
• Coordinate urgent AOG services for grounded aircraft

Requirements:
• Degree or diploma in Business Administration
• Previous experience with customer support or account management
• Familiarity with ERP systems like SAP
• Solid communication and data entry skills
• Ability to multitask and work independently

Become a vital point of contact for customers, ensuring their needs are met promptly and accurately at Airbus Helicopters Canada.
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📌 Airbus Helicopters Customer Support Role (Ontario)
🏢 Airbus
📍 Ontario