This role is about more than receiving deliveries, it's about ensuring every product that enters and leaves the hotel supports exceptional guest experiences.The Shipping & Receiving Supervisor ... Show more

Full-time

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Wa... Show more

Job Description This role is about more than receiving deliveries, it's about ensuring every product that enters and leaves the hotel supports exceptional guest experiences. The Shipping & Receiving Supervisor leads the daily operation of the Shipping & Receiving department, ensuring inventory is managed accurately, deliveries are received efficiently, and hotel departments receive the supplies they need to operate seamlessly. This role combines strong organizational skills, attention to detail, and hands-on leadership to maintain the highest standards of quality, safety, and operational excellence.

Shipping, Receiving & Inventory Management

Receive, inspect, and document all incoming deliveries, ensuring products meet quality standards and purchase order requirements

Record and process all incoming and outgoing shipments accurately using Birchstreet procurement and inventory management software

Deliver food and non-food products to designated departments while maintaining proper food safety and handling standards

Prepare and fulfill internal storeroom requisitions accurately and efficiently

Maintain inventory levels by ordering stock based on established par levels

Conduct monthly inventory counts and complete all required reporting with accuracy

Ensure receiving documentation and inventory records remain organized and up to date

Operational Excellence

Maintain clean, organized, and safe workspaces including receiving areas, loading docks, and storerooms

Ensure compliance with HACCP standards and communicate any deficiencies or corrective actions promptly

Support the hotel's Health & Safety and Sustainability initiatives and participate in meetings as required

Continuously look for opportunities to improve efficiency and workflow within the department

Leadership & Team Support

Provide day-to-day supervision, coaching, and training to the Shipping & Receiving Clerk

Foster a positive, collaborative, and safety-focused work environment





Support other departments by ensuring timely and accurate delivery of products and supplies

Perform additional duties as assigned to support hotel operations

Qualifications What You Bring

Shipping & receiving, warehouse, logistics, or related experience

Previous hotel or hospitality experience considered an asset

Strong organizational skills with exceptional attention to detail

Experience using Microsoft Office suite and the ability to quickly learn new systems; Birchstreet experience is an asset

Solid verbal and written communication skills

Ability to prioritize multiple tasks while maintaining accuracy in a fast-paced environment

Sound judgment and the ability to make thoughtful, timely decisions

A commitment to workplace safety, cleanliness, and quality standards

Bonus If You Bring

Previous supervisory or team leadership experience

Experience with inventory control systems within hospitality or food & beverage operations

HACCP or food safety certification

Forklift or material handling equipment experience

Knowledge of procurement and inventory best practices

Who You Are You are dependable, organized, and take pride in doing things right the first time. You understand that behind every exceptional guest experience is a well-run operation, and you enjoy being the person who keeps everything moving smoothly.

You thrive in a hands-on environment where accuracy matters, and you naturally build trust through consistency and accountability. Whether you're receiving deliveries, managing inventory, or supporting your team, you approach every task with professionalism and care.

You lead by example, value teamwork, and understand that operational excellence starts behind the scenes.

Lead with precision. Deliver with purpose. Stay moved.

Physical Demands

Extended periods of standing and walking throughout the workday

Frequent lifting and carrying up to 22lbs (10kg)

Occasional lifting and carrying up to 50lbs (23kg)

Frequent bending, reaching, pushing,



and pulling carts weighing up to 200lbs (91kg)

Occasional pushing of carts weighing up to 500lbs (227kg)

Regular work in varying temperatures, including refrigerated storage areas and loading docks, while wearing appropriate PPE

Regular computer use for inventory management and reporting

Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affimation for full time permanent status employees after 3 months.

Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.

Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.

Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.

One complimentary buffet meal per shift in our staff cafeteria.

Shared staff accommodation for full-time status (subject to availability).

We’re committed to providing an inclusive and accessible recruitment experience.

If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live.

And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

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📌 Shipping & Receiving Supervisor (Winnipeg)
🏢 EMBLEMS
📍 Winnipeg