Join Kingsmill as a Front Desk Coordinator to maintain exceptional guest relations. Handle check-in, reservations, and provide information on resort activities.
As a Front Desk Coordinator, you will be the first point of contact for guests at Kingsmill Resort. This role requires strong sales skills and a welcoming nature to ensure guests feel valued and informed. You will assist with payments, manage room assignments, and effortlessly handle guest inquiries or concerns.
Key Responsibilities:
• Maintain positive relations with all guests
• Register guests and handle payment processing
• Promote and sell in office activities and services
• Record messages and manage phone inquiries
• Document and resolve guest complaints accordingly
Requirements:
• Excellent communication and human relation skills
• Basic computer and accounting knowledge
• Ability to work under pressure efficiently
• Must work variations of shifts, including weekends
• Lift and carry up to 15 pounds as needed
Utilize your skills to enhance guest satisfaction and operational efficiency at Kingsmill Resort.
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