Join Evertz as an Enterprise Support Engineer I, focusing on software and hardware support in Burlington, Ontario. Engage deeply with customer communications while solving technical issues in the Media and Entertainment sector.
In this role, you will support major enterprises in the rapidly evolving M+E field. Your primary responsibilities will consist of ensuring superior system performance and uptime while collaborating with teams on cloud deployments. If you have a passion for technology and customer service, this position offers excellent opportunities for growth opportunities.
Key Responsibilities:
• Respond to operational issues and provide expert guidance
• Troubleshoot and replicate problems for effective diagnosis
• Recommend solutions clearly and professionally
• Act as a liaison between customer service and the technical teams
• Develop customer guides and support documentation
Requirements:
• Degree or diploma in Computer Electronics is advantageous
• Must possess valid Ontario driver’s license
• Must be willing to travel internationally
• Familiarity with network technologies and Linux systems
• Desire to enhance customer service skills
Support major clients in the Media and Entertainment industry while advancing your technical career at Evertz.
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📌 Support Engineer I at Evertz (Ontario)
🏢 Evertz
📍 Ontario
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