Elevate guest experiences at The Rec Room as a Service Supervisor in Edmonton. Lead and mentor staff while ensuring high-quality service across entertainment avenues and dining every day.

Cineplex Entertainment is actively seeking a motivated Service Supervisor for The Rec Room South Edmonton. In this supervisory role, you’ll oversee the Player team, ensuring guest service excellence within various entertainment sectors, including the bar, amusement floor, and events. You'll be a vital force in maintaining Rec Room standards, resolving guest issues, and fostering a positive team culture.

Key Responsibilities:
• Lead operations for groups and events to enhance guest service
• Maintain cleanliness and order in all front-of-house areas




• Resolve guest concerns with professionalism and hospitality
• Train and develop staff across multiple service areas
• Monitor operational performance against budget targets

Requirements:
• 1-3 years of supervisory experience in food service or retail
• Strong leadership and customer service skills
• Ability to work versatile shifts, including nights and weekends
• Familiarity with point of sale systems preferred
• Excellent communication and organizational abilities

Drive guest satisfaction and operational success as a Service Supervisor at The Rec Room in Edmonton.
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📌 Service Supervisor at The Rec Room (Alberta)
🏢 Cineplex Entertainment
📍 Alberta