Join the OTIP Group of Companies as an Insurance Customer Service Specialist in a hybrid setting. You will provide stellar service, facilitate renewals, and support clients' needs effectively.

This role requires three years of experience in personal lines and requires an AIC license for candidates. You will utilize exceptional problem-solving and communication skills to manage client inquiries and maintain critical records in a quick-paced call center. The hybrid work model supports flexibility, encouraging a balance between in-office and remote work.

Key Responsibilities:
• Manage telephone and written client inquiries
• Expedite resolution of service problems
• File insurance transaction records accurately
• Review and process renewals from carriers
• Coach Service team members on best practices

Requirements:
• Must possess an AIC license (level one)
• Three years of experience in personal lines
• Strong interpersonal communication skills
• Demonstrated ability to solve problems effectively
• Familiarity with Microsoft Office applications

Enhance your service career with OTIP Group’s comprehensive support and resources.
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📌 OTIP Insurance Customer Service Specialist (Alberta)
🏢 Orbit Insurance Services
📍 Alberta