Shape customer experiences and sales success at Michaels' CAL-EAST HILLS location. This pivotal role focuses on leading teams and delivering outstanding service.

As the Sales Manager, you will be responsible for implementing company policies, maintaining operational standards, and promoting best practices in selling. Overseeing various store operations, you will ensure a seamless customer journey while driving the team to meet sales targets. Your leadership fosters a culture of engagement and sales excellence.

Key Responsibilities:
• Ensure compliance with company policies and SOPs
• Promote customer loyalty through effective programs
• Provide Manager-on-Duty coverage for store leadership
• Train and develop team members across departments
• Enhance service standards and customer satisfaction

Requirements:
• 3+ years of leadership experience in retail
• Proven track record in sales and service delivery
• Excellent communication and coaching skills
• Familiarity with loyalty programs and customer engagement
• Ability to perform in diverse and rapid-paced settings

Drive performance and create memorable shopping experiences by leading at Michaels.
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📌 Retail Sales Manager at Michaels (Alberta)
🏢 The Michael's Companies
📍 Alberta