Elevate customer experiences at Rogers as a Senior Analyst dedicated to Wireline eCommerce. Collaborate with diverse teams to enhance digital buyflows and ensure seamless customer journeys.

In this vital role, you'll support the Wireline eCommerce operations, reporting to the Manager. Your focus will be on analyzing customer interactions, improving online sales, and managing requirements for product delivery. Join a passionate team that values data-driven insights and quality execution.

Key Responsibilities:
• Optimize Wireline buyflows to increase customer acquisition
• Translate business needs into actionable user stories
• Facilitate sprint planning and backlog refinement activities
• Own QA performance metrics and defect trend reporting
• Foster collaboration among cross-functional teams

Requirements:
• Degree in Business, Technology, or a related discipline
• 2+ years of experience in eCommerce or product analysis
• Familiarity with Agile project delivery
• Experience with Microsoft Office and analytics platforms
• Solid organizational and communication skills

Help shape Rogers' digital future by enhancing customer experiences as a Senior Analyst.
#J-18808-Ljbffr

📌 Rogers Senior Analyst Digital Experience (Ontario)
🏢 Rogers Communications
📍 Ontario