Become a Technical Support Specialist with ENCORE and excel at delivering internet solutions for live events. Your expertise in network troubleshooting and client engagement will drive success.

This role is essential in supporting event planning and execution while maintaining high levels of customer satisfaction. You'll work closely with internal team members and venue managers to ensure infrastructure integrity and provide exceptional service that exceeds expectations.

Key Responsibilities:
• Troubleshoot networking issues swiftly and efficiently
• Collaborate on the integration of internet services for events
• Provide actionable data insights to clients
• Build relationships through effective communication




• Assist in equipment maintenance and recommended upgrades

Requirements:
• High school diploma mandatory; bachelor’s degree preferred
• 1-2 years in internet services support
• 3-5 years of experience in customer service
• Must achieve Computer Level certifications within timelines
• Solid interpersonal skills for client interactions

Bring your dedication to providing world-class service and technical skills to support ENCORE's event technology initiatives.
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📌 Technical Support Specialist for Events (Ontario)
🏢 Encore Global
📍 Ontario