Make a meaningful impact as a Healthcare Navigation Specialist with Vision Loss Rehabilitation Canada. This full time role focuses on enhancing the client experience for those with vision loss in BC.

As a permanent Client Care Navigator, you are the primary contact for clients after a vision loss diagnosis. Your role involves assessing client needs, supporting goal achievement, and improving system communication among healthcare providers. You will strive to enhance client independence and satisfaction.

Key Responsibilities:
• Coordinate and schedule therapy appointments efficiently
• Collect client satisfaction feedback for service improvement
• Conduct ongoing follow-ups with clients post-service
• Identify innovative care solutions for evolving needs
• Document all client interactions as per VLRC policies

Requirements:
• Experience in health and social service sectors
• Diploma in Community Work or related discipline
• Excellent verbal and written communication abilities
• Familiar with client-centered care principles
• Knowledge of services for individuals with vision loss

Use your expertise to empower individuals navigating their healthcare journey.
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📌 Healthcare Navigation Specialist at VLRC (British Columbia)
🏢 Vision Loss Rehabilitation Canada
📍 British Columbia