Elevate customer service as a hybrid Commercial Operations Coordinator at Compugen in Richmond Hill, ON. This role is perfect for those with technology and customer relations expertise.
Compugen is looking for an experienced Commercial Operations Coordinator to manage a diverse portfolio of customer accounts. In this hybrid position, you'll coordinate activities across the quote-to-delivery cycle while ensuring exceptional service at every touchpoint. Your role will involve extensive interaction with sales teams and the ability to lead complex projects effectively.
Key Responsibilities:
• Generate detailed quotes using extensive product expertise
• Ensure seamless order management in collaboration with internal teams
• Lead large deployments while resolving customer challenges
• Oversee orders to ensure timely invoicing and delivery
• Facilitate product rollouts and transitions for key accounts
Requirements:
• Relevant university degree or College Diploma
• 2-4 years of Inside Sales experience
• Strong organizational and project management skills
• Effective communication and customer advocacy abilities
• Experience with SLA and KPI obligations
Bring your solid business acumen and customer-focused mindset to Compugen and make a significant impact.
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