Join Match Group as a Global Trust Operations Specialist, where you will enhance user safety on renowned platforms like Tinder and OkCupid. Focus on trust and safety aspect, handling sensitive member escalations effectively.

The role within our Global Operations team is crucial for maintaining a safe environment for users. You will investigate safety concerns, enforce community guidelines, and work with Engineering to troubleshoot app bugs. Your analytical abilities will play a vital role in resolving escalations swiftly and improving overall user experience.

Key Responsibilities:
• Monitor and prevent fraudulent activities across platforms
• Resolve complex safety and support escalations
• Collaborate with Engineering on bug investigations




• Collect and analyze user feedback on product features
• Coordinate efforts with cross-functional teams for effective communication

Requirements:
• Bachelor’s degree or equivalent
• At least 1 year of relevant experience
• Basic experience with Zendesk tools
• Robust attention to detail and analytical skills
• Ability to manage high-volume tasks efficiently

Drive user trust and safety initiatives as you contribute to Match Group’s mission of fostering meaningful connections.
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📌 Match Group Global Trust Operations Specialist (British Columbia)
🏢 Match Group
📍 British Columbia