Become a key player in guest satisfaction at Matrix Hotel in Edmonton, AB. As a Guest Services Agent, you will deliver outstanding service from the first interaction until checkout.

Crescent Hotels & Resorts is looking for an energetic Guest Services Agent to enhance guest experiences. In this role, you’ll check in and out guests, manage reservations, and provide tailored recommendations for local attractions. Your passion for customer service will help create lasting memories for those staying at our hotel.

Key Responsibilities:
• Check in and out guests with professionalism
• Handle hotel reservations and payment processing
• Share knowledge about local attractions and amenities
• Deliver excellent guest service throughout their stay
• Work collaboratively within the Guest Services team

Requirements:
• Solid communication and organizational abilities
• Flexible schedule for various shifts, including weekends
• Detail-oriented in guest service delivery
• Enthusiastic team player with a positive attitude
• Committed to providing memorable experiences

Join Matrix Hotel for a fulfilling career where your hospitality skills make an impact.
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📌 Matrix Hotel Guest Services Agent (Alberta)
🏢 Crescent Hotels & Resorts
📍 Alberta