18 Aug
|
Hospitality Newfoundland and Labrador
|
Newfoundland and Labrador
18 Aug
Hospitality Newfoundland and Labrador
Newfoundland and Labrador
Join our team as a Guest Services Manager in Mobile, where you will oversee staff and ensure excellent customer support on-site. This role requires strong management skills and technology proficiency.
We're seeking an experienced Guest Services Manager to lead a dedicated team in providing top-notch guest services. In this permanent, full-time position, you will address customer concerns while managing daily operations. Candidates should be comfortable using MS Office and QuickBooks and must enjoy a dynamic, on-site work setting.
Key Responsibilities:
• Supervise staff and manage daily service activities
• Resolve customer complaints and ensure satisfaction
• Utilize software tools for efficient service management
• Monitor service quality and training needs
• Assist in the implementation of service improvements
Requirements:
• Diploma from a college or CEGEP program (1-2 years)
• 2-3 years experience in property management or similar
• Proficient in MS Office suite and Google Drive
• Strong interpersonal and communication skills
• Must have a valid driver's license
Use your expertise to enhance guest experiences in our Mobile location.
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📌 Guest Services Manager in Mobile (Newfoundland and Labrador)
🏢 Hospitality Newfoundland and Labrador
📍 Newfoundland and Labrador