Advance healthcare solutions as a Bilingual Client Success Specialist at Maple. In this remote position, you will manage relationships with channel partners while ensuring effective program integrations in both French and English.

This role is vital for the smooth operation of Maple's channel partnerships. As a Bilingual Client Success Specialist, you will lead program launches, track renewals, and facilitate effective communication. Your contributions will help in strengthening relationships and optimizing workflows, ensuring that partners receive top-tier support.

Key Responsibilities:
• Maintain primary communication for a portfolio of partners
• Facilitate end-to-end launches ensuring user accessibility




• Lead bilingual communications and reviews with partners
• Coordinate renewals and manage related processes
• Analyze partner performance data and improve reporting

Requirements:
• 3+ years of experience in client-facing roles
• Fluency in both French and English
• Proven ability to manage multiple tasks effectively
• Solid problem-solving and communication skills
• Familiarity with data management tools and systems

Contribute to Maple's ambition of expanding healthcare access through strong partner relationships.
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📌 Maple Bilingual Client Success Specialist (Ontario)
🏢 Maple
📍 Ontario