Join Dilawri Group as a Help Desk Support Technician, where you will be pivotal in delivering top-notch first-level technical support. Help empower multiple dealerships with reliable end-user technology.

In this role, you will assist dealership and corporate staff in resolving technical issues and ensuring system availability. Your work environment is dynamic, collaborating closely with vendors and internal teams. You'll manage user access, hardware setup, and maintain systems to enhance efficiency and customer experience.

Key Responsibilities:
• Address IT support requests promptly and effectively
• Provide technical support for various devices and software
• Manage user account setup and access credentials




• Assist with hardware configuration and deployment
• Track inventory and manage IT-related purchases

Requirements:
• At least two years of relevant technical support experience
• Robust skills in troubleshooting hardware and software
• Effective communication and customer service capabilities
• Ability to multitask and prioritize effectively
• Experience in a multi-site environment is beneficial

Enhance your IT career while supporting Dilawri’s excellence in service.
#J-18808-Ljbffr

📌 Help Desk Support at Dilawri Group (British Columbia)
🏢 Dilawri Group of Companies
📍 British Columbia