Lead the daily operations at our Swartz Bay terminal with BC Ferries. We're seeking a Terminal Manager to enhance safety, service, and team performance in this vital role.

As a Terminal Manager, you will report directly to the Regional Manager, Terminal Operations. This position calls for a passionate leader to oversee operations, ensure compliance with safety protocols, and improve customer service across various functions. Your role includes coaching staff, managing budgets, and fostering teamwork among a diverse employee group.

Key Responsibilities:
• Implement safety and risk assessment processes
• Review financial and performance reports regularly
• Ensure compliance with Transport Canada security regulations




• Manage customer relations and handle feedback
• Oversee maintenance and cleanliness of terminal facilities

Requirements:
• Minimum 3 years managing a passenger transportation terminal
• Post-secondary diploma in business administration or related field
• Experience with operating and capital budgets
• Ability to lead unionized and non-unionized staff
• Knowledge of safety and environmental standards

Drive operational excellence and team success as the Terminal Manager at BC Ferries in Swartz Bay.
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📌 Swartz Bay Terminal Manager Role British Columbia
🏢 BC Ferries
📍 British Columbia