Join Home Hardware as a Bilingual Customer Service Representative, where your skills will enhance customer experiences in St. Jacobs. Focus on delivering excellent support through effective communication and problem resolution.

As part of a hybrid team, you'll be responsible for helping Dealers with inquiries and providing operational information. Your experience in navigating various applications will be crucial for addressing product availability and order processing. Empower Dealers while fostering community relationships.

Key Responsibilities:
• Respond promptly to Dealer inquiries in both languages
• Research and resolve issues using multiple systems
• Assist with operational tasks like order scheduling
• Generate detailed sales and margin reports
• Provide assistance with payment program inquiries

Requirements:
• Minimum High School graduation with business courses preferred
• 2-3 years of bilingual customer service experience
• Retail sector experience considered an asset
• Proficient in Microsoft Windows and Office
• Robust bilingual communication skills

Leverage your customer service talents to make a positive impact at Home Hardware in St. Jacobs.
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📌 Customer Service Representative Bilingual Role (Ontario)
🏢 Home Hardware Stores
📍 Ontario