Drive success across dealer accounts with Solera as a Dealer Solutions Account Manager in Halifax. Engage in customer retention and product adoption strategies to enhance relationships.
As the Account Manager, you will oversee a defined book of automotive dealer accounts and focus on enhancing customer loyalty through proactive communication and performance reviews. Collaborating closely with internal teams, you will implement workflows and strategies that lead to operational improvements for your clients.
Key Responsibilities:
• Serve as primary contact for dealer leadership
• Prepare and negotiate account renewals
• Create and execute annual growth account plans
• Facilitate product adoption and performance guidance
• Track customer satisfaction and monitor health indicators
Requirements:
• 3-6 years in automotive SaaS or technology
• Proven record of managing customer relationships
• Understanding of dealership processes for service and marketing
• Robust analytical and presentation skills
• Excellent relationship-building abilities
Join Solera to leverage your strategic account management skills and drive impactful results with automotive dealerships.
#J-18808-Ljbffr