Join OEG Sports & Entertainment as an Account Coordinator focused on enhancing guest services for Season Seat Holders. This role is vital to driving customer satisfaction and revenue in Edmonton.

You will serve as a brand ambassador for Oilers Entertainment Group while reporting directly to the Manager of Season Seat Services. Your responsibilities include managing over 1,000 accounts and providing exceptional service through in-seat visits and strategic hospitality initiatives. You'll leverage your expertise to quickly resolve client issues and facilitate memorable experiences on game days.

Key Responsibilities:
• Execute touchpoint plans for customer engagement
• Assist with ticket service and hospitality on game days
• Maintain and record client interactions in CRM




• Identify incremental revenue opportunities for existing clients
• Prepare event night reporting and account statements

Requirements:
• Undergraduate degree or related experience
• 1-3 years of relevant customer service experience
• Excellent communication and multitasking abilities
• Familiarity with Microsoft Office and TM Archtics
• Passion for sports and entertainment industries

Elevate fan experiences while contributing to revenue at OEG Sports & Entertainment in Edmonton!
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📌 OEG Sports Account Coordinator Role (Alberta)
🏢 OEG Sports & Entertainment
📍 Alberta