Join HearCANADA as an Operations Manager to lead and optimize clinic operations in Ontario. Leverage your skills in a hybrid role focused on clinic growth and staff support.

This full-time and permanent position is essential for managing operations in newly opened HearCANADA clinics across the Greater Toronto Area. You will apply your multi-site operations expertise, ideally from retail and healthcare backgrounds, to mentor teams and ensure performance targets are met. Emphasizing a team-oriented approach, your role will require traveling approximately 60% of your time within the GTA to drive operational excellence and support new locations.

Key Responsibilities:
• Manage clinic operations and staff training programs
• Implement and refine SOPs for efficient processes




• Support company-wide initiatives with operational insights
• Monitor industry trends impacting center efficacy
• Report on KPI performance and project updates

Requirements:
• Minimum 3 years in a multi-site operational role
• At least 2 years in leadership and training
• Experience with KPIs in data-focused settings
• Familiarity with MS Office and EMR systems
• Access to a vehicle and valid driver’s license

Lead HearCANADA clinics towards operational excellence while nurturing a patient-centric environment.
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📌 Hybrid Operations Manager at HearCANADA (Ontario)
🏢 WS Audiology USA
📍 Ontario