Drive brand reputation as the Community Manager at IKO Industries in Mississauga. This role focuses on managing online conversations, interacting with customers, and ensuring a positive brand presence.

As the HSS Community Manager, you'll actively engage with customers across social media and review platforms. Your role includes monitoring brand mentions, responding to inquiries, and collaborating with internal teams to resolve concerns. Your strong communication skills and critical thinking will be essential for navigating complex situations and maintaining brand integrity.

Key Responsibilities:
• Monitor brand mentions and conversations across digital platforms
• Respond to customer inquiries and feedback professionally
• Manage online reputation on review and social media channels




• Identify reputation risks and escalate concerns when necessary
• Collaborate with internal teams for accurate issue resolution

Requirements:
• Proven experience in community management and customer engagement
• Robust written communication with attention to brand tone
• Ability to handle difficult customer interactions professionally
• Experience using social listening tools like Hootsuite
• Highly organized with multitasking abilities

Utilize your communication and problem-solving skills to enhance IKO Industries’ online community management.
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📌 Community Manager for IKO Industries (Ontario)
🏢 IKO
📍 Ontario