Become a Technical Support Representative at 7shifts, where your problem-solving skills can make a difference! Engage with customers through multiple channels while helping them use our platform effectively.

In this pivotal role, you'll address customer inquiries, provide training, and foster a robust understanding of their business needs. Collaborative teamwork and an eagerness to track solutions will enhance client satisfaction and user experience with 7shifts.

Key Responsibilities:
• Serve as the first contact for customer queries
• Create and share product training resources
• Identify and document issues for product improvement
• Engage in team meetings for continuous improvement
• Discover and implement solutions for customer challenges

Requirements:
• 1-2 years of technical support experience
• Strong communication for clear customer interactions
• Experience with web or mobile app troubleshooting
• Detail-oriented with a resourceful mindset
• Willingness to learn and adapt to changing needs

Support the restaurant industry with 7shifts by delivering top-tier technical assistance and customer care.
#J-18808-Ljbffr

📌 Technical Support Representative at 7shifts (Saskatchewan)
🏢 7shifts
📍 Saskatchewan