Step up as the Associate Manager of Quality Assurance & Insights at Canada Life, leading a team to drive operational improvements. Focus on quality transformation through creative solutions and stakeholder collaboration.

This temporary, full-time role offers the opportunity to oversee Senior Business Operations Specialists and Lead Quality Analysts, guiding efforts in automation and process optimization. Your leadership will ensure the effective delivery of Quality programs while implementing technology-enabled solutions that enhance efficiency and stakeholder experiences.

Key Responsibilities:
• Lead a team focused on identifying operational improvement opportunities
• Manage continuous improvement and automation initiative pipeline
• Drive implementation of scalable quality transformations




• Collaborate with business and technology stakeholders for effective solutions
• Establish structures for governance and value measurement

Requirements:
• Experience leading business transformation initiatives
• Demonstrated ability to implement technology solutions
• Educational background in relevant fields
• Strong understanding of operational processes in financial services
• Proven skills in managing relationships and influencing partners

Join Canada Life and elevate your impact in quality assurance and operational excellence.
#J-18808-Ljbffr

📌 Manager of Quality Assurance Initiatives (Ontario)
🏢 Canada Life
📍 Ontario