Step into the role of Evening Service Writer, engaging customers with confidence and energy. Your skills will be pivotal in managing repair orders and ensuring customer satisfaction.
As a member of the Service department reporting to the Service Manager, you will utilize your three years of automotive dealership experience to assist customers effectively. You will greet and welcome clients, confirm warranty claims, and maintain communication throughout the repair process, ensuring their concerns are addressed swiftly.
Key Responsibilities:
• Welcome customers and assess their service needs
• Open repair orders with comprehensive information
• Check for warranty recalls and process claims
• Provide updates on repairs and costs to customers
• Organize preventative maintenance appointments
Requirements:
• At least 3 years in automotive/truck dealership roles
• Robust customer service and computer skills
• Proficient in Windows, MS Excel, and Word
• Excellent organizational skills in busy environments
• Understand company policies and procedures thoroughly
Enhance customer satisfaction through dedicated service and communication.
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📌 Customer-Focused Evening Service Writer (New Brunswick)
🏢 Bayview Kubota
📍 New Brunswick
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