Elevate customer service and team performance as the Client Support Supervisor at ABSA. This hybrid position emphasizes developing people and improving administrative processes.

As a Client Support Supervisor, you'll lead a team critical to ABSA's technical services. Your role includes managing workflows, enhancing service standards, and driving team engagement through coaching and feedback. Prior experience in leadership and a commitment to customer service excellence will set you apart.

Key Responsibilities:
• Oversee administrative staff and provide day-to-day support
• Set expectations and monitor team performance
• Identify training needs and promote skill development
• Track operational performance metrics effectively
• Represent the team in cross-functional initiatives

Requirements:
• Minimum of 2 years in supervisory roles
• High School Diploma as a minimum qualification
• Familiarity with process improvement methodologies
• Change management training (Prosci preferred)
• Business-related diploma or certificate is advantageous

Lead with purpose and impact customer satisfaction at ABSA.
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📌 ABSA Client Support Leadership Role (Alberta)
🏢 ABSA
📍 Alberta