Join Great Canadian Entertainment as a Gaming Operations Supervisor, where you'll lead Cage, Slots, and Guest Services teams. Focus on guest satisfaction and department compliance every shift.

This supervisory role under the Operations Manager will see you drive team engagement and performance. Your primary task will be to create a positive work environment that promotes fun while upholding safety and operational standards. Ensure your departments are compliant with regulations and ready to tackle any issues that arise.

Key Responsibilities:
• Monitor and guide operations within designated departments
• Foster a positive work environment and mentor staff
• Address and de-escalate guest concerns efficiently
• Ensure compliance with health,



safety, and AGCO policies
• Report any irregularities and prepare incident reports

Requirements:
• At least 2 years experience in the gaming sector
• Strong leadership and communication capabilities
• Ability to maintain AGCO registration and SmartServe
• Proficient in MS Office tools
• French language skills considered an asset

Lead your teams to success while ensuring outstanding experiences for all guests at Excellent Canadian Entertainment.
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📌 Gaming Operations Supervisor Role (Ontario)
🏢 Great Canadian Entertainment
📍 Ontario