Join Fairmont Banff Springs as Spa Operations Leader, focusing on team development and guest satisfaction in an impressive alpine retreat. Your leadership will be pivotal.

In this role, you will oversee all aspects of the spa, providing guidance to a talented team across various services, including salon and fitness. You will be responsible for creating departmental goals, directing facility operations, and ensuring the standards of practice meet guests' high expectations. Additionally, you will play a vital role in scheduling, training, and resolving any service issues that arise.

Key Responsibilities:
• Guide operations across spa departments effectively
• Lead team training programs for high standards




• Implement short and long-term operational strategies
• Model best practices in customer service
• Conduct performance management discussions

Requirements:
• Minimum 2 years experience in a managerial spa role
• Degree in Business or Hospitality Management is advantageous
• Experience in luxury hospitality beneficial
• Skills in human resources are an asset
• Must stand and move frequently during shifts

Harness your spa expertise and leadership passion at Fairmont Banff Springs, a true gem in the mountains.
#J-18808-Ljbffr

📌 Spa Operations Leader at Fairmont Banff (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia