Trilogy is seeking a Technical Support Engineer for a full time contractor role via Crossover. The position focuses on complex problem solving using AI-guided troubleshooting, REST APIs, JSON payload analysis, and exhaustive evidence across tickets and logs.
You will own cases end-to-end, including escalation when necessary. Requirements include 2+ years in a technical role, solid English, and availability 1:00 PM–10:00 PM UTC.
J-18808-Ljbffr
📌 Ai Driven Technical Support Engineer For Complex Issues British Columbia
🏢 Crossover
📍 British Columbia
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